2026 UK Employment Law Changes

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HR Support for Small Businesses

CIPD-qualified consultants who understand your business. From contracts to compliance, we make HR simple so you can focus on growth.

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CIPD
Qualified consultants
Same-day
Response time
24/7
Advice line
HR Support for Small Businesses
UK Regulated
Fully compliant

What is HR support for small businesses?

HR support for small businesses means having a qualified HR professional on call to handle the people side of your business (contracts, handbooks, disciplinaries, absence and dismissals) without employing an HR manager. At Infinity HR, a named, CIPD-qualified consultant supports you on a fixed monthly fee, with no lock-in contract.

Wondering what it costs? Read our guide to HR outsourcing costs for small businesses. Want to hand over HR entirely? See our outsourced HR services.

What's Included

Comprehensive HR Support

Everything you need to manage your people confidently and compliantly.

Dedicated HR Consultant

Dedicated HR Consultant

A named, CIPD-qualified consultant who learns your business inside out and provides tailored, proactive advice.

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Employee Contracts & Handbooks

Employee Contracts & Handbooks

Legally compliant contracts, staff handbooks, and policies drafted and kept up to date with changing legislation.

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Disciplinary & Grievance

Disciplinary & Grievance

Step-by-step guidance through disciplinary procedures, grievances, and performance management processes.

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24/7 Advice Line

24/7 Advice Line

Round-the-clock access to expert HR advice whenever you need it, including weekends and bank holidays.

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Training & Development

Training & Development

Management training, leadership development, and compliance workshops tailored to your team's needs.

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Compliance Audits

Compliance Audits

Regular reviews of your HR processes to ensure you stay compliant with changing employment legislation.

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Our Process

How We Get You Set Up

From first call to full support in as little as 48 hours. We make onboarding effortless.

1

Discovery Call

We learn about your business, team size, and current HR challenges.

2

HR Audit

We review your existing policies, contracts, and procedures for gaps.

3

Tailored Setup

We build your HR framework — contracts, handbooks, and processes.

4

Ongoing Support

Your dedicated consultant provides day-to-day guidance and advice.

Why UK Businesses Choose Us
Why Choose Us

Why UK Businesses Choose Us

We're not just an HR helpline. We're an extension of your team — proactive, personal, and always available.

Your Own Dedicated Consultant

Not a call centre — a named expert who knows your business, your people, and your industry.

Always Legally Compliant

We keep your contracts, policies, and procedures up to date with every legislative change.

24/7 Expert Advice

Urgent issue at 11pm? Our advice line is available around the clock, every day of the year.

Fixed Monthly Fee

No surprise bills. A transparent monthly fee that scales with your business, not your problems.

HR support for small businesses: common questions

How do I set up HR for a small business?
Start with the legal basics that apply from your first employee: give each worker a written statement of employment particulars on or before their first day, carry out right-to-work checks, take out employers' liability insurance, register as an employer for PAYE and enrol eligible staff into a workplace pension. Then add a disciplinary and grievance procedure that follows the Acas Code of Practice, and a written health and safety policy once you have five or more employees. We set all of this up for you as part of onboarding.
Where can I get free HR advice?
Acas runs a free, impartial helpline for employers and employees on 0300 123 1100 (see acas.org.uk for current opening hours), and GOV.UK publishes guidance on employing people. Both are good for the general rules, but neither can advise on your specific situation or draft your documents. Infinity HR offers a free first consultation with a CIPD-qualified consultant, with no obligation.
What is the average cost of an HR consultant?
UK contract HR consultants charge a median of about £555 a day (IT Jobs Watch, six months to September 2026). For small businesses, retained HR support typically works out at around £60 an hour and pay-as-you-go at around £80 an hour, with monthly retainers from roughly £200 for basic support to £800 for a comprehensive package (Startups.co.uk, March 2026). See our full guide to HR outsourcing costs for small businesses.
Does a small business need HR?
There is no legal requirement to employ an HR manager, but employment law applies from your first employee: contracts, pay, holiday, sickness, discipline and dismissal all carry legal duties. Getting a dismissal wrong can be expensive, as an unfair dismissal compensatory award can reach £123,543 or a year's gross pay, whichever is lower. Most small businesses cover this with outsourced HR support rather than an in-house hire. See our 2026 employment law guide for what is changing.
What's included in your HR support for small businesses?
A dedicated CIPD-qualified consultant, legally compliant contracts and staff handbooks, step-by-step disciplinary and grievance support, a 24/7 HR advice line, management training and regular compliance audits, on a fixed monthly fee that scales with your team. If you want to hand over HR entirely, see our outsourced HR services.

Get Expert HR Support Today

Speak to a CIPD-qualified consultant about your HR needs. Your first consultation is completely free — no obligation, no pressure.

Get Your Free Consultation 0330 22 33 552
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