Dedicated HR Consultant
A named, CIPD-qualified HR professional assigned exclusively to your business. Not a call centre, not a different voice each time — a trusted partner who learns your culture, understands your team, and provides proactive, commercially focused advice.
Your Consultant, Your Way
Every Infinity HR client is matched with a senior, CIPD-qualified consultant who becomes a genuine extension of your leadership team. Here is exactly what that relationship looks like.
Named CIPD-Qualified Consultant
You will be assigned a specific consultant who holds a minimum of CIPD Level 5 qualification. They will take the time to learn your business, your people, and your culture so that every piece of advice is tailored and commercially relevant.
Regular On-Site Visits
Your consultant will visit your workplace on a scheduled basis — typically monthly or fortnightly, depending on your needs. Face-to-face time builds trust with your team and allows your consultant to spot issues before they escalate.
Proactive HR Planning
Rather than simply reacting to problems, your consultant will work with you on workforce planning, succession strategies, and policy reviews. Quarterly HR road-maps keep you ahead of legislative changes and business growth.
Monthly Reporting
Receive a clear, jargon-free monthly report covering open cases, policy changes, and upcoming priorities. You will always know where your people matters stand and what action is needed next.
Direct Phone & Email Access
No call queues. No ticket numbers. Contact your consultant directly by phone, email, or video call whenever you need guidance. For out-of-hours emergencies, our 24/7 advice line provides immediate backup.
An HR Partner Who Knows Your Business
Generic advice from a stranger who has never set foot in your office rarely solves real people problems. A dedicated consultant invests time in understanding your culture, your team dynamics, and your commercial objectives. That context transforms the quality of the advice you receive.
Employment tribunals in the UK have risen significantly in recent years, and the cost of getting HR wrong — both financially and reputationally — has never been higher. Having a qualified professional on your side ensures that every decision you make is defensible, fair, and legally sound.
- Consistent advice from someone who understands your business history
- Proactive risk identification before issues become costly disputes
- Stronger employee relations built through professional, fair processes
- Confidence that every people decision is legally compliant
- More time for you to focus on running and growing your business
Common Questions
How are consultants matched to my business?
We match consultants based on three factors: your industry sector, the size and complexity of your workforce, and the specific HR challenges you are facing. For example, a hospitality business with high staff turnover will be paired with a consultant who specialises in that sector. We always arrange an introductory call so you can confirm the fit before the relationship begins.
What does CIPD-qualified actually mean?
The Chartered Institute of Personnel and Development (CIPD) is the professional body for HR and people development in the UK. A CIPD qualification demonstrates that a consultant has completed rigorous professional training in employment law, people management, and organisational development. Our consultants hold a minimum of CIPD Level 5, which is equivalent to a foundation degree and covers advanced HR practice.
How often will my consultant be in contact?
The frequency depends on your package and needs. At a minimum, you will have a scheduled monthly review call and a monthly on-site visit. Many clients opt for fortnightly or even weekly contact. Between scheduled sessions, your consultant is available by phone and email for ad-hoc queries at no extra cost. We also provide a quarterly strategic review to plan ahead.
Can I change my consultant if it is not the right fit?
Absolutely. The consultant-client relationship is built on trust, and we understand that personal chemistry matters. If for any reason you feel the match is not right, simply let us know and we will reassign a new consultant immediately. There is no penalty and no waiting period — we want you to feel completely confident in the person advising you.
What industries and sectors do your consultants cover?
Our team covers every major sector, including construction, healthcare, hospitality, retail, technology, manufacturing, professional services, and education. Each consultant has sector-specific expertise, which means they already understand the regulatory landscape, typical workforce challenges, and industry norms relevant to your business.
Meet Your Dedicated Consultant
Get matched with a CIPD-qualified consultant who will learn your business inside out. Your first consultation is completely free.