Hospitality
HR and health & safety solutions built for the fast pace of hospitality. We help hotels, restaurants, pubs, and leisure businesses manage their teams safely and compliantly while keeping service standards high.
The HR Challenges Facing Hospitality
We understand the specific workforce issues your industry faces — and we have proven solutions for each one.
Kitchen & Workplace Safety
Managing fire risks, burn prevention, knife safety, slips and trips, and COSHH compliance for cleaning chemicals in fast-paced kitchen and bar environments.
High Staff Turnover
Hospitality faces the highest turnover rates of any sector, making recruitment and retention a constant challenge.
Food Safety & Hygiene
Ensuring staff meet food hygiene certification requirements, allergen awareness training, and maintaining EHO compliance.
Tronc & Tips Compliance
The new Employment (Allocation of Tips) Act requires transparent and compliant tip distribution processes.
How We Support Hospitality Businesses
Tailored HR solutions designed specifically for the hospitality sector.
Health & Safety Management
Comprehensive workplace safety including fire risk assessments, kitchen safety audits, COSHH for cleaning chemicals, slip and trip prevention, burn and scald protocols, and EHO inspection preparation.
Recruitment & Onboarding
Fast-track recruitment processes, compliant onboarding packs, and retention strategies designed specifically for hospitality's high-turnover environment.
Flexible Contracts
Zero-hours, variable-hours, and seasonal contracts that are fully compliant with current legislation and protect your business.
Tips & Tronc Compliance
Full support implementing the Employment (Allocation of Tips) Act requirements, including tronc policies and record-keeping frameworks.
Safety & Compliance Training
Food hygiene certification, fire safety awareness, manual handling, COSHH training, allergen awareness, and management development programmes.
Employment Law Advice
Expert guidance on working time regulations, minimum wage compliance, right-to-work checks, and sponsor licence requirements.
Why Hospitality Businesses Choose Us
We're not a generic HR provider. Our sector-specialist approach means you get consultants who truly understand your industry.
Hospitality Specialists
We understand the unique pace, pressure, and people challenges of hospitality — from fine dining to budget hotels.
Kitchen & Workplace Safety
Proactive fire safety, kitchen risk assessments, and COSHH management that keep your team safe and your premises EHO-ready.
Same-Day Responses
Hospitality doesn't wait, and neither do we. Get same-day responses to urgent HR and safety issues when you need them most.
Affordable Fixed Fee
HR and health & safety support that fits hospitality margins. Our fixed-fee model means no surprise costs, no matter how many questions you ask.
“Infinity HR helped us overhaul our entire HR function. Staff turnover dropped by 50% in the first year, and we're now fully compliant with the new tipping legislation. They genuinely understand hospitality.”
Hospitality HR Questions
Common questions from hospitality businesses about our HR support.
What health & safety support do you provide for restaurants and hotels?
We provide comprehensive hospitality safety management including fire risk assessments, kitchen safety audits, COSHH assessments for cleaning chemicals, slip and trip prevention programmes, burn and scald protocols, food hygiene compliance support, and preparation for EHO and fire service inspections.
Do you understand zero-hours contracts?
Yes. We're experts in flexible working arrangements including zero-hours, variable-hours, and annualised hours contracts. We ensure all contracts comply with current legislation while giving your business the flexibility it needs.
Can you help with the new tipping legislation?
Absolutely. We help hospitality businesses implement fully compliant tronc arrangements under the Employment (Allocation of Tips) Act, including setting up tronc committees, creating distribution policies, and establishing record-keeping systems.
Do you provide fire safety and kitchen risk assessments?
Yes. We conduct thorough fire risk assessments, kitchen safety audits, and COSHH evaluations. We also provide staff training on fire evacuation procedures, fire extinguisher use, and safe working practices for kitchen and bar environments.
HR Support That Keeps Pace With Hospitality
Get specialist HR advice designed for the unique demands of hospitality. Your first consultation is completely free.