Outsourced HR & HR consultants in Manchester
- Charter supporters
- ~1,000
- carbon-neutral target for GMCA suppliers
- 2038
Infinity HR is an outsourced HR and HR consultancy service for Manchester employers, delivered by phone and video. Employers here have local rules worth knowing: a free Good Employment Charter, Living Wage conditions for Combined Authority suppliers, and shift-based sectors where contracts need extra care. We give you a dedicated, CIPD-qualified consultant and a 24/7 advice line for a fixed monthly fee, with no lock-in.
Key numbers for employers here
- employees in food and drink service (2024)
- 29,000
- one of the city's four largest sectors
- ONS BRES (Nomis)
- employees in the city (2024)
- 453,000
- education 43,000 · health 41,000 · retail 34,000
- ONS BRES (Nomis)
What employers in Greater Manchester should know
Scheme you can use
Joining the Good Employment Charter
If you employ staff in Greater Manchester, you can join the city-region's own Good Employment Charter for free, whether you are based here or simply have employees here. Employers join as Supporters and can move up to Member; to become a Member you have to show excellent practice in seven areas, including secure work, flexible work and paying a real living wage. In July 2025 Acas reported almost 1,000 Supporters and more than 150 Members.
Sources: Charter FAQs · GMCA — Good Employment Charter · Acas
Scheme you can use
Bidding for Combined Authority contracts or investment
If Combined Authority contracts are part of your plan, check your pay rates against the Real Living Wage, sign up to the Charter and read each tender's own requirements before you bid. According to the Combined Authority, it has committed to buying only from suppliers that pay the Real Living Wage, support the Charter and have a credible plan to be carbon neutral by 2038. Charter support is also a condition of investment: businesses receiving investment through its investment funds are required to become Charter supporters.
Sources: GMCA — social value · GMCA — Good Employment Charter
Contracts for shift and rota-based staff
If you employ people on shifts or rotas, holiday pay for variable hours and absence rules need particular care in your contracts. In 2024 ONS counted 453,000 employees in the city; the four largest sectors were education (43,000), health (41,000), retail (34,000) and food and drink service (29,000), and much of the work in health, retail and hospitality is shift- or rota-based.
Source: ONS BRES 2024 (Nomis)
Need contracts that handle holiday pay for variable hours? Talk to a consultant today.
If you face a claim
If an employee brings a claim against you
Alexandra House
14–22 The Parsonage, M3 2JA
If a member of staff brings a tribunal claim against your business, Manchester's employment tribunal hearing centre is at Alexandra House, 14–22 The Parsonage, M3 2JA. According to GOV.UK, the centre handles claims against employers. A tribunal is the place where your written records get tested, so a judge will look for investigation notes, meeting records and outcome letters written at the time, and we make sure they exist before anything reaches that stage.
A claim heading for Alexandra House? Get advice before you reply.
What we offer
HR, employment law and health & safety support for employers of every size.
HR Support for Small Businesses
Dedicated HR consultants, employee contracts, handbooks, and day-to-day HR management.
Learn MoreFully Managed HR
Your own HR department without the overhead — complete people management, run for you.
Learn MoreEmployment Law
Expert employment law advice, tribunal representation, and legal compliance support.
Learn MoreOutsourced HR Services
Full-service HR outsourcing including recruitment, payroll, and performance management.
Learn MoreHealth & Safety
Comprehensive health and safety audits, policies, risk assessments, and ongoing compliance.
Learn MoreWe also work with employers nearby
Common questions
Can't find what you're looking for? Our team is happy to answer any other questions.
Can a Manchester business hand over its whole HR function to you?
Which HR support package suits a Manchester employer?
Do you cover Salford, Stockport and the rest of Greater Manchester?
Where can a Manchester employer get HR advice quickly when a problem comes up?
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